Kaizen is an ideal that many seek and few
actually achieve. It means “continuous improvement,” and it is the continuous
part that people tend to have trouble with. The common excuse for letting
improvement stagnate is to say that you simply don’t have time, but this
exposes a fundamental misunderstanding of what Kaizen really means. It’s not
something that should distract from work or require huge investments of time
outside of initial training. To continue the methods learned in initial Kaizen
training it is important to recognize that learning opportunities are a lot
more common than people think. Every day is a chance to learn from challenges,
and continuous improvement is a matter of acting on these opportunities.
So, what do daily opportunities for Kaizen look
like? They look like any problem, set-back, of challenge you encounter on the
job. Creating a system for reporting and tracking problems is an important
step, but it ultimately comes down to creating an open company culture in which
people are not afraid to report problems for fear of being held accountable.
Remember that in Lean manufacturing the process is always responsible, and the
front-line workers are responsible for monitoring and improving the process.
Blaming individuals for a processed based problem will never get to the root
cause of the issue.
The next step is making sure that everyone
in the organization has the tools and know-how to implement Kaizen on their
own. This doesn't have to mean endless seminars. Online learning management systems
are an option for Kaizen training that allows you to create custom learning paths to deliver
content directly to any employee with access to a computer or mobile device.
This allows for flexible and individualized learning without interrupting
everyone’s workday for a one-size-fits-all lecture. Beyond accessibility,
online training allows information to be delivered visually with video and
graphics, and it allows you to track trainee progress and qualifications.
The next time you think you don’t have time
for Kaizen, remember the result of Kaizen: more efficient processes. By
practising Kaizen, you are creating more time for value-added activity,
including training and systematic problem solving. It is a virtuous cycle that
sustains itself when practiced. Don’t let time be the guiding factor in whether
or not you conduct ongoing improvement. If you don't have time to solve
problems, then you already have a very big problem that needs to be solved. Use
that as a starting point for your continuous improvement efforts.
Image source = > uttana .com
Image source = > uttana .com
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